Q: Is your shelter at the downtown Community Service Center?
A: No. A common misconception is that our location downtown is the emergency shelter. The shelter, which has 28 beds for survivors and their children, is at an undisclosed location for the privacy and safety of those we serve. The building downtown is our Community Service Center where we provide walk-in advocacy, client financial and legal assistance and many other services for those who are in various stages of rebuilding their lives from domestic violence and sexual assault. This building also houses our prevention education community engagement programs to stop violence before it starts, as well as housing our administrative and business functions.
Q: Are your services only for women?
A: No. Our services are available for anyone who is a survivor of domestic violence or sexual assault. Our emergency shelter is available to adults and children/youth up to age 18 who are accompanied by a caregiver. Walk-in advocacy and legal advocacy services at our Community Service Center are available to anyone who is a survivor! Citizenship status doesn't matter either, for any of our services offered.
Q: My partner isn't violent, but I still suspect abuse. Can I still call?
A: Absolutely. SafePlace offers services for all forms of abuse, such as sexual assault services, housing assistance, and informative reading material/resources about healthy relationships and emotional abuse. Feel free to call our 24 Hour HelpLine if you have any questions or need assistance, (360) 754-6300.
Q: I can’t leave because I don’t want to leave behind my pet.
A: Contact us about making safe arrangements for your pet during your shelter stay. We partner with Red Rover to provide housing at a local kennel for your pet at no cost for the duration of your stay with us. You may visit your pet while it is being kenneled.
Q: What is the difference between "Residential Services" and the "Housing Program"?
A: SafePlace “Residential Services” is a short term, emergency shelter for those currently fleeing Domestic Violence. This is a shelter in a confidential location, for families needing immediate temporary housing. The SafePlace “Housing Program” provides short term or long term services in the form of case management and housing financial assistance, for those actively fleeing DV or whose current housing is directly related to DV. Our mission is to assist clients in gaining safe, independent, sustainable housing.
Q: Can I come talk to an advocate in person?
A: Because of COVID-19, we are taking walk-in clients by appointment only. The easiest way for clients to make an appointment is to call the business line (360) 786-8754, and our office coordinator will be happy to schedule an appointment for you.
Q: I have items I'd like to donate. What items are you accepting?
A: First off, thank you! While we graciously accept item donations from the public, it is recommended to call our business office ahead of time to make sure we're accepting the items you're hoping to donate. You are also welcome to view our wish list on our website for needed items.
Q: What services are still in person, and which ones are on Zoom?
A: The easiest answer is that most services are now both! Call our business line at (360) 786-8754 to speak with an advocate about what services you're interested in, and to set up either a Zoom appointment or a time to meet in person.
A: No. A common misconception is that our location downtown is the emergency shelter. The shelter, which has 28 beds for survivors and their children, is at an undisclosed location for the privacy and safety of those we serve. The building downtown is our Community Service Center where we provide walk-in advocacy, client financial and legal assistance and many other services for those who are in various stages of rebuilding their lives from domestic violence and sexual assault. This building also houses our prevention education community engagement programs to stop violence before it starts, as well as housing our administrative and business functions.
Q: Are your services only for women?
A: No. Our services are available for anyone who is a survivor of domestic violence or sexual assault. Our emergency shelter is available to adults and children/youth up to age 18 who are accompanied by a caregiver. Walk-in advocacy and legal advocacy services at our Community Service Center are available to anyone who is a survivor! Citizenship status doesn't matter either, for any of our services offered.
Q: My partner isn't violent, but I still suspect abuse. Can I still call?
A: Absolutely. SafePlace offers services for all forms of abuse, such as sexual assault services, housing assistance, and informative reading material/resources about healthy relationships and emotional abuse. Feel free to call our 24 Hour HelpLine if you have any questions or need assistance, (360) 754-6300.
Q: I can’t leave because I don’t want to leave behind my pet.
A: Contact us about making safe arrangements for your pet during your shelter stay. We partner with Red Rover to provide housing at a local kennel for your pet at no cost for the duration of your stay with us. You may visit your pet while it is being kenneled.
Q: What is the difference between "Residential Services" and the "Housing Program"?
A: SafePlace “Residential Services” is a short term, emergency shelter for those currently fleeing Domestic Violence. This is a shelter in a confidential location, for families needing immediate temporary housing. The SafePlace “Housing Program” provides short term or long term services in the form of case management and housing financial assistance, for those actively fleeing DV or whose current housing is directly related to DV. Our mission is to assist clients in gaining safe, independent, sustainable housing.
Q: Can I come talk to an advocate in person?
A: Because of COVID-19, we are taking walk-in clients by appointment only. The easiest way for clients to make an appointment is to call the business line (360) 786-8754, and our office coordinator will be happy to schedule an appointment for you.
Q: I have items I'd like to donate. What items are you accepting?
A: First off, thank you! While we graciously accept item donations from the public, it is recommended to call our business office ahead of time to make sure we're accepting the items you're hoping to donate. You are also welcome to view our wish list on our website for needed items.
Q: What services are still in person, and which ones are on Zoom?
A: The easiest answer is that most services are now both! Call our business line at (360) 786-8754 to speak with an advocate about what services you're interested in, and to set up either a Zoom appointment or a time to meet in person.
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